Arrival & Departure Policy
Our Standard Check-In and check-out times are 2:00 PM and 11:00 AM, respectively. Early Check-In and late Check-Out are Subject to Availability. A reservation must be made starting from the previous night to guarantee an early check-in.
Identity proof
In accordance with government regulations, guests must present proof of identity during check-in. This requires an original, government-issued photo ID. Accepted forms of identification include passports for foreign nationals and driving licenses, Aadhar cards, or passports for Indian nationals. PAN cards or office-issued ID cards will not be accepted at the time of check-in.
Guarantee Policy
Every booking requires a guarantee with a bank deposit, valid credit card details or a travel agency prepaid confirmation voucher at the time of reservation. We accept all major credit & debit cards.
Cancellation Policy
Guests must cancel reservations within the stipulated period per the hotel policy. A no-show or late cancellation received shall levy retention charges, including taxes, as applicable. The credit card provided while making the reservation shall be charged.
Check-In | Check-Out | Associated With | Cancellation Policy |
---|---|---|---|
8 July 2024 |
31 Oct 2024 |
Hotel | • 100 percent cancellation charges will be levied if cancelled after check-in date or on No show. • 100 percent cancellation charges will be levied if cancelled in between 1 day(s) before check-in date and before on check-in date. • Free Cancellation if cancelled in between booking date and 1 day(s) before check-in date. |
1 Nov 2024 |
20 Dec 2024 |
Hotel | • 100 percent cancellation charges will be levied if cancelled after check-in date or on No show. • 100 percent cancellation charges will be levied if cancelled in between 3 day(s) before check-in date and before on check-in date. • Free Cancellation if cancelled in between booking date and 3 day(s) before checkin date. |
21 Dec 2024 |
2 Jan 2025 |
Hotel | • 100 percent cancellation charges will be levied if cancelled after check-in date or on No show. • 100 percent cancellation charges will be levied if cancelled in between 15 day(s) before check-in date and before on check-in date. • Free Cancellation if cancelled in between booking date and 15 day(s) before check-in date. |
3 Jan 2025 |
31 Dec 2099 |
Hotel | • 100 percent cancellation charges will be levied if cancelled after check-in date or on No show. • 100 percent cancellation charges will be levied if cancelled in between 7 day(s) before check-in date and before on check-in date. • Free Cancellation if cancelled in between booking date and 7 day(s) before check-in date. |
Child Stay and Meal Policy
Should you wish to take a separate room for children below 12, we are pleased to offer the same at 50% price of the parent’s room (subject to adequate availability in the same category). The offer is not applicable on Weekends & high-demand dates.
Spa Policy
The Bookmark Resorts Spa is for the exclusive use of our resident guests only.
How to Cancel
To cancel a reservation, please contact our reservations team directly,
Phone: 9089 777 000
Email: book@bookmarkresorts.com
Manage Your Booking: Click Here
Amendments to the Policy
Bookmark Resorts reserves the right to amend these policies at its discretion. Any changes will be communicated to guests with existing reservations, and the updated policies will be available on our website.